Shipping and Refund Policy

Return And Refund Policy

Our priority is your satisfaction.
•Opening order and checking it is allowed once order is at your door. If you're not satisfied with the product and want to return or exchange it, you will get charged for the return shipping fees only.
• Exchanging order is possible for any reason within 3 days of receiving your order.
• Returning order is possible within 3 days due to a defect in the product, we are responsible to pay the shipping fees as well to be exchanged or returned.

Delivery Policy

To maintain the highest service level to our customers, orders fulfilled within 2 to 3 working days inside Cairo and Giza, other governments within 3 to 5 working days.